If you would like to waiver your purchase, you must do so within 14 days after receiving the goods. You can call our Customer Service on +44 (0) 808 189 9853 (available Monday to Saturday between 9 a.m. and 5 p.m.) or send a message to email@example.com. Alternatively, you can fill in a “Waiver Form”, although this is not mandatory. You can either post or email this form to us. Make sure you state the order number (which you will find in your order confirmation email) at all times.