Please get in touch with our Customer Service team on +44 (0) 808 189 9853 (available Monday to Saturday between 9 a.m. and 5 p.m.) or send a message to email@example.com. Alternatively, you can fill in a “Waiver Form”, although this is not mandatory. You can either post or email this form to us. Make sure you state the order number (which you will find in your order confirmation email) at all times. Please send us a message about returning your order no later than within 14 days of the delivery.